Background Note: Teacher Learning Community members receive 24/7 access to our help desk. While the Community is quite user-friendly, we’ve found that members do benefit from ongoing access to tech support and FAQ guides.
That’s what these Community FAQ articles are about – we’re reprinting sections of SimpleK12’s help desk as reference to further support members, or inform others of useful Community tips.
I can’t update my profile with my school or district, what can I do?
We’re sorry if your school or district is not listed in the drop down. Just scroll down and select the “Other” option for now. Sometime in the near future when your organization is added to the list, you can change this. You can also try selecting “Private School” for your District. This will bring up a different school listing.
Questions? Need help logging in? Contact our Support Desk (M-F 8am – 5pm ET) 800-393-4636 x191 or Create a support ticket here: //newsite.simplek12dev.com/support
Please Note: Basic Member access is limited. Full Memberships include more features, such as on-demand webinar recordings and printable certificates. Watch your email for discount offers and choose one that’s right for you. You can find out more about membership types here.
You can also participate in free, open-to-the-public Getting the Most from SimpleK12 orientation webinars.